Service & Support

Take Advantage of our Extensive Service

  • Up to a 48-months warranty for new applications
  • Toll-free 24-hour service hotline (local rate)
  • Free software update service for up to 36 months
  • If ordering a new system, trade-in of used thermal imaging system at best terms possible
  • All maintenance or repair work  within a minimum of time for a maximum system availability
  • Rental and lending service for various camera techniques, accessories and measurement equipment
InfraTec service
Service Features

Service Features

Beside high-end thermographic cameras, we offer a high-class service. Whether your camera needs a recalibration, you are looking for accessories or want to call our specialists in case of a malfunction – we are ready to assist.

InfraTec Service - Technical Support
Consulting & Project Analytics

Consulting & Project Analytics

Based on experience, we know the different framework conditions that can characterize a project. Benefit from this advantage and plan your next project together with us.

Thermography trainings
Trainings and Fair Appointments

Trainings and Fair Appointments

InfraTec is your expert partner for infrared thermography supporting you with all the information required. Rely on more than 25 years of experience and profit from our specialist’s expertise.

InfraTec - References
Success Stories by Our Customers

Success Stories by Our Customers

Infrared cameras by InfraTec are used for a number of applications in the entire world. Experience about the opportunities that infrared thermography offers and read the field reports of our customers.

InfraTec sensor division faq - Picture Credits: © iStock.com / LuminaStock
Frequently Asked Questions

Frequently Asked Questions

A selection of questions InfraTec is being asked can be found by you here.

Older infrared camera models from InfraTec
Manuals and Operating Instructions

Manuals and Operating Instructions

Here you will find information material for products such as infrared cameras and thermography software from InfraTec that are no longer part of our current range.

InfraTec service

Do You Want to Know More About the InfraTec Service?

Our experienced service team will be happy to assist you.

Europe & Rest of World

InfraTec GmbH
Infrarotsensorik und Messtechnik
Gostritzer Str. 61 – 63
01217 DresdenGERMANY