Service & Support Around Your Thermal Imaging Camera

Vorwerk has been using a VarioCAM® HD 700 with the IRBIS® 3 analysis software for several years in the development of our high-quality household products - especially the Thermomix. The imaging temperature measurement in combination with the wide range of analysis options support us in better understanding and being able to map thermal processes. In this way, we are able to make the cooking experience for our customers even more user-friendly and further optimize it. We particularly appreciate the collaboration and professional exchange with our partner InfraTec. In order to optimally meet our premium demands on our development and our products in the future, we will continue to rely on the use of thermography.

We are successfully using a VarioCAM® HDx head 600 to determine heat transfers on the side walls of a highly loaded turbine nozzle guide vane. In addition to the excellent measurement accuracy and the high detector resolution, we were convinced by the comprehensive software package that supports us in post-processing the measurement data. Furthermore, we are very satisfied with the friendly customer support.

Thank you very much for the excellent cooperation for more than 15 years. In my laboratory "Technical Diagnostics" at the Ansbach University of Applied Sciences, me and my students have been able to realise very many interesting projects with several infrared cameras from your portfolio. Starting with the selection of the camera, the introduction to the software program IRBIS® or the fast and profound help in case of problems, we have always been able to experience competent help from the company InfraTec. We certainly don't need to talk about the quality of the products. The total package, i.e. purchase advice, software advice and help and support in case of problems is simply great. Congratulations on the company's anniversary.

Furthermore, I would like to thank you very much for the user conference on May 20, 2021. Everything went well and thank you once again to you as the organiser and the speakers. I was very impressed how and what is possible. Thanks also to the whole team "InfraTec" where you can see what you can achieve with a great product and a good network in 30 years. Keep up the good work.

As a satisfied customer and project partner, Deutsche WindGuard Engineering GmbH congratulates on your company’s 30th anniversary. We thank InfraTec for the competent support in our daily operations and the excellent cooperation in research projects like PreciWind. For many years we have been using hardware and software from InfraTec for thermographic flow visualisation and analysis. In our aeroacoustically optimised large wind tunnel Bremerhaven (DWAA), for example, two VarioCAM® HDx head 615 accompany daily operations in thermographic flow visualization primarily of lift profiles from wind energy and aviation. For aerodynamic measurement of wind turbine rotor blades in operation, Deutsche WindGuard uses an ImageIR® 8800 in cooperation with BIMAQ (Bremen Institute for Measurement and Automation).

Working in R&D, I rely on precise tools, and the Infratec IR camera delivers. The software is intuitive, the ergonomics make it easy to use, and its capabilities are perfect for detailed thermal analysis. The customer support has been excellent. Knowing it's a quality product made in the EU gives extra confidence. Highly recommended.